Roles and decision rights

Define who declares an incident, who can authorise containment that may degrade service, and who is responsible for external notification. Document this before you need it.

Notification thresholds

Set objective triggers for internal escalation, customer or partner notification, and supervisory authority reporting. Tie thresholds to operational and safety impact, not just technical severity.

Post-incident learning

Treat every incident as a chance to update controls and the runbook itself. A short, blameless review with concrete actions is more valuable than a long, defensive report.

Aviation Cyber Incident Response Runbook Template